Training

Training

Do your software programs offer too many features and too little productivity? Partner with a Microsoft Certified Trainer to create customized training programs.

Tips & Tricks

Spending hours trying to accomplish something you know can be done quickly? Keyboard shortcuts and how-to-steps to increase your software productivity.

software training

The Pro Shop

Clear & easy software tips, tricks, and techniques. Simplify your life, be more productive, save money, and make better decisions with the Microsoft programs you use most!

Increase Your Productivity!

We don’t know what we don’t know

There HAS to Be a Better Way… Right?

Ever found yourself frustrated with Microsoft 365, thinking, “There has to be an easier way!”? You’re not alone—and you’re right!

If your team is wasting time struggling with new features, feeling overwhelmed by Microsoft 365 Copilot, or wondering how AI can actually help, I’ve got you covered. Whether you need quick productivity wins, smarter ways to tackle complex projects, or a fresh approach to making Microsoft 365 work for you, I’m here to help.

Let’s Make Microsoft 365 Work for YOU

With the right tips, tricks, and training, you’ll unlock the full potential of your software—without the frustration. My training sessions are designed to help you:

  • Work faster and smarter with Microsoft 365
  • Boost productivity with AI and Copilot
  • Simplify complex tasks with easy-to-follow techniques
  • Get more done—without the tech headaches

Let’s transform the way you work with Microsoft 365—starting today!

Meet Your Productivity Partner

I’m Dawn Bjork, a Microsoft Certified Trainer (MCT), Certified Speaking Professional, Certified Virtual Presenter (CVP), and Microsoft 365 expert. I specialize in helping professionals like you master the tools you use daily so you can work smarter, not harder.

Software Trainer & Speaker for Virtual, In-Person & Hybrid Events

Dawn Bjork, The Software Pro®, helps you focus on people over technology and strategies over features. Dawn is a specialist in software productivity, a technology speaker, and a chosen expert for the software programs you use daily, including Microsoft 365 applications, Microsoft 365 Copilot, Adobe Acrobat, and more! This is your one-stop solution for productivity speaking and training, as well as useful, time-saving software tips, tricks, and techniques! Contact Dawn to book your next training or speaking event.

Thank you, Dawn. We received tremendous feedback that your presentation on the new features of Microsoft Office and Windows was very dynamic, interesting, and very informative. The strong points of your presentation were how you interacted with the audience, and your expertise and enthusiasm on the subject.
London Matusiak
Marketing Manager / Vitech Systems Group