The Software Pro®

Dawn Bjork

Helping Teams Work Smarter with Microsoft 365

Dawn Bjork, The Software Pro®, is a Microsoft 365 expert, trainer, and speaker who helps professionals work smarter with the tools they use every day. A Microsoft Certified Trainer (MCT) and Certified Speaking Professional (CSP) with more than 30 professional certifications and over 25 years of experience, Dawn is known for “taking the hard out of software.” She translates complex technology into clear, practical solutions that save time, reduce frustration, and help teams collaborate more effectively.

Save time, work more efficiently, and get more value from Microsoft 365!

Contact us to create a personalized plan for your software productivity.

Forget the Stereotypes

Dawn is your Geek in Disguise—a tech expert who doesn’t act, look, or communicate like a stereotypical computer nerd. While she understands the “geek speak,” she prefers plain English that helps people feel comfortable and confident using technology.

Her expertise isn’t measured by technical jargon, but by the results her clients experience: greater productivity, less frustration, and a clearer understanding of the tools they use every day.

A favorite with conference audiences and training participants alike, Dawn is known for creating those “aha” moments that turn confusion into clarity. Think of her as your tech translator and practical problem solver.

Microsoft Certified Trainer … and Much More!

A Microsoft Certified Trainer (MCT) and Certified Speaking Professional (CSP), Dawn is an energizing and informative conference speaker and software trainer who delivers results. Certifications are important, but connecting and collaborating with clients to deliver the right solutions is even more important!

Do you want to:

  • Master Microsoft 365?
  • Become a Word Wizard?
  • Excel at Excel?
  • Polish Your PowerPoint Presentations?
  • Overcome Outlook Overload?
  • Get Organized with OneNote?
  • Transform Teamwork with Teams?
  • Optimize Your Files with OneDrive?
Meet Dawn

Did You Know?

As the daughter of a creative and analytical engineer who built his first computer in 1975, Dawn credits her dad with sparking her lifelong curiosity about how things work. He encouraged her to explore ideas, solve problems, and understand how systems and people work together. Her social mother, a teacher who loved travel and adventure, encouraged Dawn to take risks and try new things. With influences like that, her career path was almost inevitable.

When she’s not geeking out over Microsoft 365, you’ll likely find Dawn hiking in the Colorado mountains with her “Adventure Guy,” practicing Pilates or yoga, or pretending she can play golf. She enjoys the outdoors, travel, and fitness, and she’s even a retired scuba diver (ask her about diving with sharks… on purpose!). Dawn is also a proud bonus grandma to two curious, funny, and strong-willed mini-humans. And she remains, above all, a lifelong learner.

For Microsoft 365 training classes and speaking sessions, look to Dawn Bjork, The Software Pro®, your Microsoft 365 expert, Microsoft Certified Trainer, Certified Speaking Professional, conference speaker, and virtual presenter.

Real Results. Real Clients.

Dawn works with organizations across North America to help professionals save time, collaborate better, and get more value from Microsoft 365.

“You are such an entertaining and dynamic speaker. The software tips you provided opened a new door to productivity.”

“Your virtual training gave me the intuitiveness and confidence
to think outside the box and apply something new, and it worked!”

Heather J. Mowry, MPA, State of Oregon

“The Outlook tips you shared were incredible!
 Just your tip on automating email responses was worth the entire conference! Brilliant!”

Senior Meeting Planner, Charles Schwab

“Thank you for your virtual classes! I always thought I knew enough about Word and Excel, but you proved me wrong in a good way!”

Linda Morse, Purchasing & Contracts Manager

“I’m saving at least 2 days of work every month
by applying the new Excel skills and processes I’ve learned from Dawn. She is a lifesaver!”

Financial Analyst

“Dawn’s session on Microsoft Copilot tips and tricks was AMAZING and will likely save me hours each week.”

Executive Assistant, conference participant

“Dawn’s presentation style is fun, interactive, and incorporates a variety of creative training techniques. I highly recommend Dawn not only as an excellent presenter but as a Microsoft expert!”

Don Marquez, Denver Water, Director of Training & Development (Retired)