Professional Certifications
How do you choose the right Microsoft 365 trainer or conference speaker? Real-world experience, technical expertise, and strong communication skills all matter, but professional certifications demonstrate a commitment to excellence and staying current with evolving technology.
Dawn Bjork, The Software Pro®, holds respected industry credentials that reflect both technical expertise and presentation excellence. Her certifications represent a strong combination of deep Microsoft 365 knowledge and the ability to translate complex concepts into practical, easy-to-understand learning experiences.
Current Certifications
Microsoft Certified Trainer (MCT)
Recognized by Microsoft for proven expertise in both technology and instructional delivery. Microsoft Certified Trainers are trusted professionals qualified to deliver high-quality training on Microsoft technologies.
Certified Speaking Professional (CSP®)
The Certified Speaking Professional designation is the highest earned designation awarded by the National Speakers Association, recognizing excellence in professional speaking, client satisfaction, and proven experience.
Microsoft Office Specialist Expert – Microsoft 365 Apps (MOSE)
Demonstrates advanced skills in Microsoft 365 applications, including the ability to effectively apply tools and features to real-world business scenarios.
Certified Virtual Presenter (CVP)
Recognizes expertise in delivering engaging and effective virtual learning experiences that maximize participant engagement and knowledge retention.
Organizations choose Dawn because she combines recognized credentials with practical, real-world experience helping professionals work more efficiently with Microsoft 365. Whether delivering conference sessions, team training, or customized learning programs, Dawn focuses on helping participants build skills they can apply immediately.