Outlook Tips & Resources

How much time could you save with greater email productivity? To find out how to save time and effort in Microsoft Outlook, check out these Outlook tips, shortcuts, and techniques:

Get your own quick references and handouts of 477+ keyboard shortcuts.

Ready to Take Your Microsoft Outlook Skills Further?

Bring an Outlook Expert to Your Next Meeting or Event

Whether your organization is upgrading to Microsoft 365 or simply wants to use Outlook more effectively, Dawn can help your team build skills quickly and confidently. Through engaging virtual or in-person sessions, Dawn shares practical Outlook strategies your team can apply right away to manage email, calendars, and tasks more efficiently.

Quickly build Microsoft Outlook expertise within your office, department, or work team by bringing Dawn to your next meeting for virtual or in-person software training and seminars. Add valuable educational sessions with a Microsoft Certified Trainer, Certified Speaking Professional (CSP), Certified Virtual Presenter (CVP), and software conference speaker to your organization or association meetings and conferences. Or create customized virtual classes for expert training without travel.

Contact The Software Pro® for your tailor-made Microsoft Outlook training program.

Dawn Bjork, MCT, CSP®, MOSE, CVP, The Software Pro®
(303) 699-6868
[email protected]

Let’s make Microsoft 365 easier.
Get quick, practical tips for the Microsoft 365 apps you use every day. From Outlook to Excel, Teams to Word, you’ll learn simple ways to work smarter. Subscribe today and receive my Top 15 Must-Know Keyboard Shortcuts as a bonus.

“You are such an entertaining and dynamic speaker. The software tips you provided opened a new door to productivity.”

Conference Attendee

“It’s rare to attend a presentation in which the takeaways will literally save me hundreds of hours in improved productivity well into the future.
The tips you shared are sure to do this for me and many others
”

Steve Krueger, CPPO, CPPB

“Your virtual training gave me the intuitiveness and confidence
to think outside the box and apply something new, and it worked!”

Heather J. Mowry, MPA, State of Oregon

Dawn brought a high level of professionalism when working with my team.
Beyond her impeccable knowledge of the content, she displayed a True Spirit to Serve. This is a rare combination.”

Jeff Cole, Hospitality Vice President

“The Outlook tips you shared were incredible!
 Just your tip on automating email responses was worth the entire conference! Brilliant!”

Senior Meeting Planner, Charles Schwab

“Thank you for your virtual classes! I always thought I knew enough about Word and Excel, but you proved me wrong in a good way!”

Linda Morse, Purchasing & Contracts Manager

“I’m saving at least 2 days of work every month
by applying the new Excel skills and processes I’ve learned from Dawn. She is a lifesaver!”

Financial Analyst

“Dawn’s session on Microsoft Copilot tips and tricks was AMAZING and will likely save me hours each week.”

Executive Assistant, Conference Participant

“Dawn was professional, consistent, and a joy to work with! She is at the top of her game and she is an excellent presenter. Conference attendees loved her, and she knows her subjects.”

Erik Ruthruff, Microsoft Office Solutions Conference

“Dawn consistently ranked among the top presenters at NIGP (The Institute for Public Procurement) events, quickly becoming a trusted and sought-after expert for our members. When we launched our online Learning Lab series, her engaging, practical, and supportive teaching style elevated the entire program. Partnering with Dawn was a decision that truly strengthened our organizational success.”

Bradley Davis, Strategic Business Development Manager, IACET


“Dawn’s presentation was upbeat, funny, and very informative. Most important, I am still hearing from our members who are using the great ideas from the session. It takes a lot to ‘Wow!’ some meeting planners, but Dawn succeeded!”

Chapter President, Society of Government Meeting Professionals

“Thank you, Dawn. We received tremendous feedback that your presentation on Microsoft Office was dynamic, interesting, and very informative. The strong points of your presentation were how you interacted with the audience, and your expertise and enthusiasm on the subject.”

London Matusiak, Marketing Manager, Vitech Systems Group

“Dawn’s presentation style is fun, interactive, and incorporates a variety of creative training techniques. I highly recommend Dawn not only as an excellent presenter but as a Microsoft expert!”

Don Marquez, Denver Water, Director of Training & Development (Retired)

“Dawn is an exceptionally professional and knowledgeable speaker who brings the same passion and engagement to virtual sessions as she does in person. She creates a personal, connected experience for every participant while staying on track and delivering real value. Dawn consistently goes above and beyond to support learners, making her one of my top training recommendations.”

Terry Gonzales, Training Officer, Federal Transit Administration

“Dawn blew me away when it came to showing us how to navigate through Microsoft Outlook. We learned to organize and prioritize email messages, navigate through our inbox messages, create tasks and appointments, and all in record time. This has greatly enhanced my productivity. It’s refreshing to learn from someone that’s as engaging and exuberant as Dawn.”

Gary Barkman, CPPB, Procurement Specialist Supervisor, Mesa Public Schools

“Wow! Your program on Microsoft Office was the best training session I have ever attended!”

Carol Selke, Business Support Coordinator, IT, COPIC Insurance

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